DBPapers
DOI: 10.5593/SGEM2016/HB33/S02.007

COMMERCIAL EFFICIENCY IMPROVEMENT IN KOSOVO WATER UTILITIES SECTOR

S. Lajqi, A. Kycyku, N. Lajqi, I. Doci
Friday 11 November 2016

References: 16th International Multidisciplinary Scientific GeoConference SGEM 2016, SGEM Vienna GREEN Extended Scientific Sessions, www.sgemviennagreen.org, SGEM2016 Conference Proceedings, ISBN 978-619-7105-81-0 / ISSN 1314-2704, 2 - 5 November, 2016, Book 3 Vol. 3, 53-60pp, DOI: 10.5593/SGEM2016/HB33/S02.007

ABSTRACT

Nowadays, the commercial efficiency problem is present in the World but in countries with small development has considerable presence. So that Kosovo as a country with small development has seriously problems regarding commercial efficiency.
In this paper is treated the problem of improving commercial efficiency in Kosovo Water Utilities. Improved performance has to do with share of the best practices to reduce water losses and improve the level of collection rate.
Actually water losses in Kosovo are from 49 to 64% of water production. They are coming from different nature such as leakage from old pipes, theft, high pressure, inadequate water meters profiling, the accuracy of measuring water consumption, etc.
Except water losses, Water Utilities in Kosovo have also low collection rate in range from 67 to 83% of issued invoices. If we consider the non-revenue water and low collection rate appears that only 27 up to 40% of produced water has incomes. This mean from 60 up to 73% of produced water has no incomes. To cover operating cost, Water Utilities are pushed to increase water tariffs in order to cover their technical and administrative water losses.
In order the Water Utilities in Kosovo to operate with better efficiency, in this paper are elaborated some brainstorming that do not require large investments and give concrete results in reducing commercial losses. So, that improvement would be possible through profiling consumption of large customers, calibration and installation of water meters with high accuracy, reading of water mater with handheld, pressure management, finding illegal connections, sale of a part of old debt, replacing pipes with modern material, etc.

Keywords: Commercial efficiency, water loses, pressure management, water meter.

PAPER DOI: 10.5593/SGEM2016/HB33/S02.007, COMMERCIAL EFFICIENCY IMPROVEMENT IN KOSOVO WATER UTILITIES SECTOR

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