DBPapers
DOI: 10.5593/sgem2012/s22.v4025

IMPROVING THE QUALITY OF PROCESSES BY DRAWING CAUSE-EFFECT DIAGRAM USING SOFTWARE INSTRUMENTS

C. L. MARIUS
Wednesday 1 August 2012 by Libadmin2012

References: 12th International Multidisciplinary Scientific GeoConference, www.sgem.org, SGEM2012 Conference Proceedings/ ISSN 1314-2704, June 17-23, 2012, Vol. 4, 1017 - 1022 pp

ABSTRACT

This paper observes the modality of building the cause – effect diagram, by using
software instruments. To make an example, it was used the program STATISTICS 7,
taking into account a case study regarding the identification of causes that brought at the
analysed effect: exceeding the prescribed tolerance. Using software instruments helps
us at a faster and efficient tracing of the cause – effect diagram.

Keywords: cause – effect diagram, software instruments