THE EFFECT OF EMOTIONAL INTELLIGENCE ON JOB SATISFACTION: A CASE STUDY IN EDUCATION

8th International Scientific Conference - SGEM2008, www.sgem.org, SGEM2008 Conference Proceedings/ ISBN: 954-918181-2, June 16-20, 2008, Vol. 2, 667-672 pp

ABSTRACT

The importance of understanding Emotional intelligence (EI) skills has gravitated form
the business management to training activities. The increasing number of recent
researches on this relatively new subject have been tried to investigate its relationships
to miscellaneous well-known concepts. Thus, this study aimed at exploring the
relationship between one of those well-known concepts, job satisfaction, and emotional
intelligence. To this end, a research has been conducted on the academic personnel
(n=82) of four foundation universities in Istanbul. In the research, participants
emotional intelligence was assessed by the Emotional Competence Inventory (ECI, 2nd
Version) developed by Boyatzis and Goleman. According to the results, a weak
relationship (r<0,40) was revealed between emotional intelligence and job satisfaction.
On the other hand, one of the four dimensions of emotional intelligence, “self
management”, was found to be strongly related (r>0,40) to the job satisfaction.

Keywords: emotional intelligence, job satisfaction, assessment