THE STUDENTS’ PERCEPTIONS ABOUT CONFLICT AND CONFLICT MANAGEMENT

9th International Multidisciplinary Scientific GeoConference - SGEM2009, www.sgem.org, SGEM2009 Conference Proceedings/ ISBN 10: 954-91818-1-2, June 14-19, 2009, Vol. 2, 871-874 pp

ABSTRACT

The main goal of this research is to determine the attitudes of high school students and
higher education school students in terms of conflict, the types of conflicts they
encountered and conflict management styles they applied. For this research, Rahim
Organizational Conflict Inventory was used to identified the students’ perceptions
regarding conflict and conflict management styles. The sample data for this research is
372 School of Vocational Studies students in Istanbul. Thus, this research aimed at
exploring the relationship between academic achievement (effective learning) and
emotional intelligence skills. In the research, participants emotional intelligence was
assessed by the Emotional Competence Inventory (ECI, 2nd Version) developed by
Boyatzis and Goleman. According to the results, a strong relationship (r>0,40) was
found between academic achievement and emotional intelligence skills. The SPSS
statistical program was used to analysis students’ data by using statistical techniques. It
is concluded that there is a correlation between conflicts perceive and conflict
management style. Moreover, the perceptions of students attending high school differ
from the perceptions of students attending higher education institutions.

Keywords: Personality, Conflict Inventory, conflict management, students’ perceptions